Important Information About Our Locations and Intake Process
While our services are available to clients across Western Ontario, please note:
- In-person therapy is not guaranteed for every client in our program. Depending on your needs, you may receive care virtually or through a self-guided, clinician- or coach-supported approach.
- To get started with OSP, you need to go through our main intake process first. If you are interested in becoming a client, please do not contact the locations listed on this page directly; instead, visit our Sign Up Now page to submit a self-referral to our program. If you’re a good fit for in-person therapy, then at a later time, we will direct you to this page to get more information about the location you will be visiting for your appointments.
Questions? Contact us.
Service Locations
If you have an appointment for in-person therapy with OSP West, you can find details below about the location of your service. Refer to the address that was confirmed in your email or SMS appointment confirmation and reminder, then view the details below for parking or other accessibility information for the location. Please note that OSP West does not offer walk-in service. If you want to make a referral, visit our referral information page..
- Brantford-Brant-Norfolk locations
- Burlington locations
- Chatham-Kent locations
- Elgin County locations
- Grey Bruce region locations
- Guelph-Wellington locations
- Hamilton-Haldimand locations
- Huron-Perth locations
- Kitchener, Waterloo, Wilmot, Woolwich, Wellesley (KW4) and Cambridge-North Dumfries locations
- Middlesex-London locations
- Niagara Region locations
- Oxford and Area locations
- Sarnia-Lambton locations
- Windsor-Essex locations
Brantford-Brant-Norfolk region locations
Willowbridge Community Services Inc.
54 Brant Avenue
Brantford, ON
N3T 3G8
View a map
Main access is through the back door in the parking lot.
Location is fully accessible.
South Coast Wellness
76 Victoria Street
Simcoe, ON
N3Y 1L5
View a map
Office is on the main floor with ramps for wheelchair accessibility.
Cowan Community Health Hub
25 Curtis Avenue North
Paris, ON
N3L 3V3
View a map
Location is fully accessible.
Burlington locations
Please note that both Burlington locations listed below are located within Burlington Centre mall, on the second floor.
Canadian Mental Health Association (CMHA) Halton - ADAPT Office
777 Guelph Line, Unit 214
Burlington, ON
L7R 3N2
View a map
ADAPT is located on the second floor of the Burlington Centre mall. Enter the Burlington Centre at Entrance 3 facing Guelph Line and nearest to Old Navy. You can take the stairs from outside leading up to the second floor Office Galleria. Otherwise, use Entrance 3 which is accessible and will lead you to a glass elevator taking you up to the second floor offices.
Canadian Mental Health Association (CMHA) Halton - Thrive Counselling Office
777 Guelph Line, Unit 207
Burlington, ON
L7R 3N2
View a map
Thrive is located on the second floor of the Burlington Centre mall. Enter the Burlington Centre at Entrance 3 facing Guelph Line and nearest to Old Navy. You can take the stairs from outside leading up to the second floor Office Galleria. Otherwise, use Entrance 3 which is accessible and will lead you to a glass elevator taking you up to the second floor offices.
Chatham-Kent locations
Chatham Kent Health Alliance
240 Grand Avenue West, Unit 204
Chatham, ON
N7L 1B7
View a map
Free parking on site. This location is fully accessible.
Elgin County locations
Canadian Mental Health Association (CMHA) Thames Valley - Elgin Branch
10 Mondamin Street, Unit 114
St. Thomas, ON
N5P 2V1
View a map
Accessible entrance located at the east entrance.
Grey Bruce region locations
Brightshores Health System
1800 8th Street, Fourth Floor
Owen Sound, ON
N4K 6M9
Located in the hospital, this location is fully accessible. Hospital parking rates apply.
Guelph-Wellington locations
In-person appointments in Guelph-Wellington are not available at this time. Please contact us for more information.
Hamilton-Haldimand locations
Canadian Mental Health Association (CMHA) Hamilton - Hamilton Branch
131 John Street South
Hamilton, ON
L8N 2C3
View a map
Location is fully accessible.
Hamilton Family Health Team - Queensdale Hub
688 Queensdale Avenue East, Suite 3
Hamilton, ON
L8V 1M1
View a map
Please park in the parking lot attached to the building. Accessible parking and a small elevator available on site. Overflow parking is available on the North East corner of Queensdale Avenue East and Upper Sherman Avenue.
OSP West Hamilton office
1 King Street West, Unit 400
Hamilton, ON
L8P 1A4
View a map
Location is fully accessible. From the lobby, take the elevator to the 4th floor and enter our clinic through the glass doors. Have a seat in our waiting room and your clinician will meet you shortly. (If using GPS, ensure that your directions are going to lead you into downtown Hamilton and not to Stoney Creek.) Parking nearby in municipal lots and meters (some meters accept coins only).
Huron-Perth locations
Canadian Mental Health Association (CMHA) Huron-Perth - Stratford "Main Office" Branch
10 Downie Street, Third Floor
Stratford, ON
N5A 7K4
View a map
The office meets accessibility requirements, however its small elevator size may make accessibility difficult depending on the size of one's assistive device. Once you take the elevator to third floor, turn right. There is paid parking (all forms of payment accepted) in the back Erie lot or on the street (payment required).
Canadian Mental Health Association (CMHA) Huron-Perth - Goderich Branch
29 Kingston Street
Goderich, ON
N7A 3K2
View a map
Kitchener, Waterloo, Wilmot, Wellesley (KW4) and Cambridge North Dumfries locations
Centre for Family Medicine
25 Joseph Street
Kitchener, ON
N0G 2L0
View a map
Location is wheelchair accessible and free parking is available.
Porchlight Counselling and Addiction Services
1315 Bishop Street North, Unit 203
Cambridge, ON
N2G 4X6
View a map
Parking is available in front of the building. The location is fully accessible.
Interfaith Counselling Centre
23B Church Street
New Hamburg, ON
N3A 1J1
View a map
Location is in the Trinity Church (basement/lower level). Use the church parking lot for free or access the available street parking.
Woolwich Counselling Services
65 Memorial Avenue
Elmira, ON
N3B 2R9
View a map
Free parking onsite.
Camino Wellbeing + Mental Health - Charles Street Branch
480 Charles Street East
Kitchener, ON
N2G 4K5
View a map
Parking available onsite.
Shalom Counselling
9 Avondale Avenue South
Waterloo, ON
N2L 2B5
View a map
Location is wheelchair accessible and free parking is available.
Middlesex-London locations
In-person appointments in Middlesex-London are not available at this time. Please contact us for more information.
Niagara Region locations
Canadian Mental Health Association (CMHA) Niagara - St. Catharines Branch
264 Welland Avenue, Unit 103
St. Catharines, ON
L2R 2P8
This location is fully accessible.
Canadian Mental Health Association (CMHA) Niagara - Welland Branch
570 King Street
Welland, ON
L3B 3L2
Oxford and Area locations
Canadian Mental Health Association (CMHA) Thames Valley - Oxford Branch
522 Peel Street
Woodstock, ON
N4S 1K3
View a map
Location is fully accessible.
Sarnia Lambton locations
Canadian Mental Health Association (CMHA) Lambton Kent - Sarnia Branch
210 Lochiel Street
Sarnia, ON
N7T 4C7
Location is fully accessible and there is parking on-site.
Windsor Essex locations
Family Services Windsor Essex
1770 Langlois Avenue
Windsor, ON
N8X 4M5
Location is fully accessible and free parking is available on site.