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      Important Information About Our Locations and Intake Process 

      While our services are available to clients across Western Ontario, please note:

  • In-person therapy is not guaranteed for every client in our program. Depending on your needs, you may receive care virtually or through a self-guided, clinician- or coach-supported approach.
  • To get started with OSP, you need to go through our main intake process first. If you are interested in becoming a client, please do not contact the locations listed on this page directly; instead, visit our Sign Up Now page to submit a self-referral to our program. If you’re a good fit for in-person therapy, then at a later time, we will direct you to this page to get more information about the location you will be visiting for your appointments.

        Questions? Contact us.

Service Locations

If you have an appointment for in-person therapy with OSP West, you can find details below about the location of your service. Refer to the address that was confirmed in your email or SMS appointment confirmation and reminder, then view the details below for parking or other accessibility information for the location. Please note that OSP West does not offer walk-in service. If you want to make a referral, visit our referral information page.


Brantford-Brant-Norfolk region locations

Willowbridge Community Services Inc. 

Front door to the 54 Brant Ave Willowbridge Community Service location

54 Brant Avenue
Brantford, ON
N3T 3G8
View a map

Main access is through the back door in the parking lot. 

Location is fully accessible.

South Coast Wellness

Front Entrance to South Coast Wellness

76 Victoria Street
Simcoe, ON
N3Y 1L5
View a map

Office is on the main floor with ramps for wheelchair accessibility.

Cowan Community Health Hub

Entrance sign to Cowan Community Health Hub

25 Curtis Avenue North
Paris, ON
N3L 3V3
View a map

Location is fully accessible.

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Burlington locations

Please note that both Burlington locations listed below are located within Burlington Centre mall, on the second floor.

Canadian Mental Health Association (CMHA) Halton - ADAPT Office

777 Guelph Line, Unit 214
Burlington, ON
L7R 3N2
View a map

ADAPT is located on the second floor of the Burlington Centre mall. Enter the Burlington Centre at Entrance 3 facing Guelph Line and nearest to Old Navy. You can take the stairs from outside leading up to the second floor Office Galleria. Otherwise, use Entrance 3 which is accessible and will lead you to a glass elevator taking you up to the second floor offices.

Canadian Mental Health Association (CMHA) Halton - Thrive Counselling Office

777 Guelph Line, Unit 207
Burlington, ON
L7R 3N2
View a map

Thrive is located on the second floor of the Burlington Centre mall. Enter the Burlington Centre at Entrance 3 facing Guelph Line and nearest to Old Navy. You can take the stairs from outside leading up to the second floor Office Galleria. Otherwise, use Entrance 3 which is accessible and will lead you to a glass elevator taking you up to the second floor offices.

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Chatham-Kent locations

Chatham Kent Health Alliance

Parking lot entrance of Chatham Kent Health Alliance

240 Grand Avenue West, Unit 204
Chatham, ON
N7L 1B7
View a map

Free parking on site. This location is fully accessible. 

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Elgin County locations

Canadian Mental Health Association (CMHA) Thames Valley - Elgin Branch

Front door entrance to CMHA Thames Valley location

10 Mondamin Street, Unit 114
St. Thomas, ON
N5P 2V1
View a map

Accessible entrance located at the east entrance.

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Grey Bruce region locations

Brightshores Health System

1800 8th Street, Fourth Floor
Owen Sound, ON
N4K 6M9

View a map

Located in the hospital, this location is fully accessible. Hospital parking rates apply. 

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Guelph-Wellington locations

In-person appointments in Guelph-Wellington are not available at this time. Please contact us for more information. 

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Hamilton-Haldimand locations

Canadian Mental Health Association (CMHA) Hamilton - Hamilton Branch

Front entrance to Canadian Mental Health Association Hamilton Branch

131 John Street South
Hamilton, ON
L8N 2C3
View a map

Location is fully accessible.

Hamilton Family Health Team - Queensdale Hub

Sideview of 688 Queensdale Ave

688 Queensdale Avenue East, Suite 3
Hamilton, ON
L8V 1M1
View a map

Please park in the parking lot attached to the building. Accessible parking and a small elevator available on site. Overflow parking is available on the North East corner of Queensdale Avenue East and Upper Sherman Avenue. 

OSP West Hamilton office

Street view of OSP West King Street Building

1 King Street West, Unit 400
Hamilton, ON
L8P 1A4
View a map

Location is fully accessible. From the lobby, take the elevator to the 4th floor and enter our clinic through the glass doors. Have a seat in our waiting room and your clinician will meet you shortly. (If using GPS, ensure that your directions are going to lead you into downtown Hamilton and not to Stoney Creek.) Parking nearby in municipal lots and meters (some meters accept coins only).

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Huron-Perth locations

Canadian Mental Health Association (CMHA) Huron-Perth - Stratford "Main Office" Branch

Canadian Mental Health Association Stratford Branch building

10 Downie Street, Third Floor
Stratford, ON
N5A 7K4
View a map

The office meets accessibility requirements, however its small elevator size may make accessibility difficult depending on the size of one's assistive device. Once you take the elevator to third floor, turn right. There is paid parking (all forms of payment accepted) in the back Erie lot or on the street (payment required). 

Canadian Mental Health Association (CMHA) Huron-Perth - Goderich Branch

29 Kingston Street
Goderich, ON
N7A 3K2
View a map

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Kitchener, Waterloo, Wilmot, Wellesley (KW4) and Cambridge North Dumfries locations

Centre for Family Medicine 

Entrance to Centre for Family Medicine on 25 Joseph Street

25 Joseph Street
Kitchener, ON
N0G 2L0
View a map

Location is wheelchair accessible and free parking is available.

Porchlight Counselling and Addiction Services

Front entrance view of Porchlight Counselling building

1315 Bishop Street North, Unit 203
Cambridge, ON
N2G 4X6
View a map

Parking is available in front of the building. The location is fully accessible. 

Interfaith Counselling Centre

Front entrance to Interfaith Counselling Centre

23B Church Street
New Hamburg, ON
N3A 1J1
View a map

Location is in the Trinity Church (basement/lower level). Use the church parking lot for free or access the available street parking.

Woolwich Counselling Services

Front entrance to Woolwich Counselling Services building

65 Memorial Avenue
Elmira, ON
N3B 2R9
View a map

Free parking onsite.

Camino Wellbeing + Mental Health - Charles Street Branch

Camino Wellbeing building with a path leading to it

480 Charles Street East
Kitchener, ON
N2G 4K5
View a map

Parking available onsite.

Shalom Counselling 

Front entrance to Shalom Counselling building

9 Avondale Avenue South
Waterloo, ON
N2L 2B5
View a map

Location is wheelchair accessible and free parking is available. 

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Middlesex-London locations

In-person appointments in Middlesex-London are not available at this time. Please contact us for more information. 

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Niagara Region locations

Canadian Mental Health Association (CMHA) Niagara - St. Catharines Branch

Niagara Mental Health building with cars in front of it

264 Welland Avenue, Unit 103
St. Catharines, ON
L2R 2P8

This location is fully accessible.

View a map

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Canadian Mental Health Association (CMHA) Niagara - Welland Branch

570 King Street
Welland, ON
L3B 3L2

View a map

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Oxford and Area locations

Canadian Mental Health Association (CMHA) Thames Valley - Oxford Branch 

522 Peel Street
Woodstock, ON
N4S 1K3
View a map

Location is fully accessible. 

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Sarnia Lambton locations

Canadian Mental Health Association (CMHA) Lambton Kent - Sarnia Branch

Canadian Mental Health gray building with a parking lot

210 Lochiel Street
Sarnia, ON
N7T 4C7

View a map

Location is fully accessible and there is parking on-site.

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Windsor Essex locations

Family Services Windsor Essex

1770 Langlois Avenue
Windsor, ON
N8X 4M5

View a map 

Location is fully accessible and free parking is available on site.

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