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Please note: We are experiencing a temporary delay in our referral processing times. Potential clients will be contacted by OSP West within 8-10 weeks of referral submission. Thank you for your patience.

Care Providers

OSP is a new provincial program offering free, short-term, evidence-based cognitive behavioural therapy (CBT) to adults in Ontario (aged 18 years or older) experiencing depression, anxiety, and anxiety-related concerns, including:

  • Depression and low mood
  • Generalized anxiety and worry
  • Social anxiety and performance fears
  • Unexpected panic attacks and agoraphobic fears
  • Health anxiety
  • Obsessive-Compulsive concerns
  • Post-traumatic stress
  • Specific fears
  • Other anxiety and stress related problems (e.g. work stress, test anxiety)

OSP includes CBT-based services ranging from self-led strategies through BounceBack (with support from a coach) to weekly, one-on-one or group therapy. Treatment is matched to the level of care that best meets an individual’s needs.

OSP will not meet the needs of everyone. It is not suited to individuals with:

  • Active suicidality and/or a suicide attempt in the past six months, and/or current self-harming behaviour, and/or those at high risk to harm self/others, or at significant risk of self-neglect
  • Complex/severe mental health concerns (i.e. mania/hypomania, psychosis, personality and/or eating disorders)
  • Problematic substance use currently or within the past three months and require specialized concurrent disorders treatment
  • Moderate/severe cognitive impairment; or impairment due to developmental/learning disability
  • An interest in medication management only

OSP service will be delivered through community-based sites such as community mental health agencies and primary care practices. The program is designed to support and better coordinate community-based care that appropriately meets the mental health needs of clients, closer to home. Referrals will open for local treatment as follows: 

  • Referrals are currently open for BounceBack, virtual therapy, and for in-person therapy in Hamilton, Brantford-Brant-Norfolk, Grey Bruce, Middlesex London, Kitchener-Waterloo-Wilmot-Wellesley-Woolwich (KW4), Cambridge North Dumfries, and Burlington.
  • In January 2023, referrals will be accepted for in-person therapy in Niagara, Guelph Wellington, Oxford, Elgin, Windsor Essex, Chatham Kent, and Sarnia Lambton.
  • In Huron Perth our launch timing is still to be confirmed.

Questions about OSP West? Contact us

Referrals

Direct referrals to OSP West are currently available for BounceBack, virtual one-on-one and group therapy, and for in-person therapy in Hamilton, Brantford-Brant-Norfolk, Grey Bruce, Middlesex London, Kitchener-Waterloo-Wilmot-Wellesley-Woolwich (KW4), Cambridge North Dumfries, and Burlington. Referrals are processed in the order in which we receive them. 

In January 2023, referrals will be accepted for in-person therapy in Niagara, Guelph Wellington, Oxford, Elgin, Windsor Essex, Chatham Kent, and Sarnia Lambton. In Huron Perth our launch timing is still to be confirmed.

If your client meets the eligibility criteria and you are registered in the Ocean eReferral network, please submit your referral there by searching for "OSP West".

Otherwise, use one of the following referral methods: 

web-based referral form 

our fillable PDF for email

fax-ready print referral form 

Watch the below video for an overview on submitting referrals. 

Questions about OSP West? Contact us